Terms of service
OVERVIEW
This website is operated by Alexandra Ngo Boutique. Throughout the site, the terms “we”, “us” and “our” refer to Alexandra Ngo Boutique.
Alexandra Ngo Boutique offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein.
These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
Any new features or tools added to the current store shall also be subject to the Terms of Service.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.
You must not transmit any worms, viruses, or destructive code.
A breach or violation of any Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.
Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission by us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time without obligation to update any information.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service without notice at any time.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website.
These products may have limited quantities and are subject to return or exchange according to our Return Policy.
We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect product colors.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
SECTION 6 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order placed with us.
We may limit or cancel quantities purchased per person, household, or order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we neither monitor nor control.
You acknowledge and agree that such tools are provided “as is” and “as available” without warranties of any kind.
Your use of optional tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to websites not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy of third-party websites.
SECTION 9 - USER COMMENTS AND FEEDBACK
If you submit comments, feedback, suggestions, or other materials to us, you agree that we may edit, publish, and use them without restriction.
We are under no obligation to maintain comments in confidence, pay compensation, or respond to comments.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability.
We reserve the right to correct any errors and update information at any time without prior notice.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content:
- For unlawful purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To harass, abuse, insult, or discriminate
- To upload malicious code or viruses
- To collect personal information of others
- To spam, phish, crawl, or scrape
We reserve the right to terminate your use of the Service for violating prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free use of our service.
Your use of the service is at your sole risk.
All products and services delivered through the service are provided “as is” and “as available” without warranties of any kind.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Alexandra Ngo Boutique and its affiliates, employees, and partners from any claim or demand arising from your breach of these Terms of Service.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain enforceable.
SECTION 16 - TERMINATION
These Terms of Service are effective unless terminated by either you or us.
We may terminate this agreement at any time if you fail to comply with any term or provision.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and us and govern your use of the Service.
SECTION 18 - GOVERNING LAW
These Terms of Service shall be governed and construed in accordance with the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.
Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
support@alexandrangoboutique.shop
STORE INFORMATION
Business Name: Alexandra Ngo Boutique
Business Type: Online Retail Store (Women's Fashion & Accessories)
Business Days: Monday to Friday
Support Hours: 9:00 AM – 5:00 PM (ET)
Chat Support: Available 24/7
Customer Support Phone: +1 (215) 421-4050
Customer Support Email: support@alexandrangoboutique.shop
Business Address:
616 S 6th St
Philadelphia, PA 19147
United States
Response Time:
We aim to respond to all customer inquiries within 24 hours on business days.
Shipping Locations:
We currently ship throughout the United States and selected international destinations.